Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Username, email address, and password (encrypted)
• Profile Data: Steam ID, game statistics, and playtime
• Usage Data: Server activity, login times, and IP addresses
• Communication Data: Support tickets, applications, and chat logs

2. How We Use Your Information

Your information is used to:

• Provide and maintain our gaming services
• Authenticate your identity and manage your account
• Process helper/staff applications
• Enforce our rules and prevent cheating
• Improve our services and user experience
• Communicate important updates and announcements

3. Data Storage & Security

We implement industry-standard security measures to protect your data. Passwords are encrypted using bcrypt hashing. We use HTTPS encryption for all data transmission. Our servers are located in Romania and comply with applicable data protection regulations.

4. Data Sharing

We do not sell your personal information. We may share data only in these cases:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent abuse
• With service providers who assist our operations (under strict agreements)

5. Cookies & Tracking

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party tracking or advertising cookies. You can manage cookie settings in your browser.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, contact us through our Discord server or email.

7. Data Retention

We retain your account data as long as your account is active. Game statistics and logs may be kept for up to 2 years for anti-cheat and moderation purposes. You can request account deletion at any time.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through our Discord server or email. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or requests, contact us through our Discord server or email us at [email protected].